Channel strategy
Define app push, web push, email, and SMS roles with permission and preference rules.
Push notification marketing
Be timely without becoming interruptive.
Retain Inc plans app and web push programs around customer intent, giving useful moments the immediacy they deserve.
Behavior-triggeredFrequency-awareCross-channel
A reason to interrupt
Reserve urgency for moments that matter.
We build a channel strategy that responds to behavior and respects attention.
Triggered journeys
Plan onboarding, availability, saved-item, replenishment, appointment, and reactivation moments.
Testing system
Improve timing, audience, message, destination, and incremental contribution.
The relevance workflow
Signal first. Notification second.
Every send begins with a customer signal and a useful action.
01
Listen
Identify meaningful behavior and context.
02
Prioritize
Set urgency, eligibility, and suppression.
03
Deliver
Write a clear message and destination.
04
Learn
Measure action, opt-out, and lift.
Relevance earns attentionSignalIntentTimingActionLearning
Push notification FAQ
Before you press send.
Do you support app and web push?
We can plan lifecycle programs for app push, web push, or a coordinated mix based on your stack and audience.
How do you prevent notification fatigue?
We use preference, behavior, frequency, priority, and suppression rules so only relevant notifications are sent.
What triggers work well?
Useful triggers include onboarding milestones, availability, saved-item changes, replenishment, appointments, product education, and reactivation.
What should we measure?
We assess qualified opens, destination actions, conversion, retention behavior, opt-outs, and incremental impact where possible.
Make timing useful
Build notifications around customer intent.
Plan a push program that complements the rest of your lifecycle.
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